Managed IT plans — no hidden fees

The displayed price is monthly, all-inclusive: helpdesk, monitoring, our software, EDR, backup. The only additional costs are third-party licences you use yourself (e.g. Microsoft 365 per user) and physical hardware (if procured through us). These are transparently listed in the quote.

Yes, anytime. Upgrades apply immediately (pro-rated). Downgrades apply from the following month. The contract is flexible with 30-day notice for termination.

We bill based on active users in the previous month. You add/remove users instantly from the portal — billing adjusts automatically at month-end. Seasonal fluctuations are accommodated with no penalties.

Yes. The first 30 days have a full money-back guarantee. If you're not satisfied, cancel the contract with no penalties and no justification needed. The SLA is contractually guaranteed with invoice credits in case of breach.

No — we have active clients in Romania and the UK, plus occasional collaborations in Germany and Canada. Helpdesk speaks English and Romanian. For on-site visits in the UK we have field partners in London and Manchester.

We inventory the hardware, scan network vulnerabilities, evaluate backup and access policies, verify licence compliance. You receive a PDF report with 3-5 prioritised risks and a remediation plan with estimated costs. The audit takes 2-3 business days.