Managed IT plans — no hidden fees

The displayed price is monthly, all-inclusive: helpdesk, monitoring, our software, EDR, backup. The only additional costs are third-party licenses you use yourself (e.g. Microsoft 365 per user) and physical hardware (if procured through us). These are transparently listed in the quote.

Yes, anytime. Upgrades apply immediately (pro-rated). Downgrades apply from the following month. The contract is flexible with 30-day notice for termination.

We bill based on active users in the previous month. You add/remove users instantly from the portal — billing adjusts automatically at month-end. Seasonal fluctuations are accommodated with no penalties.

Yes. The first 30 days have a full money-back guarantee. If you're not satisfied, cancel the contract with no penalties and no justification needed. The SLA is contractually guaranteed with invoice credits in case of breach.

No — we serve clients in the United States, the UK and Romania, plus occasional collaborations in Germany and Canada. Support is delivered remotely across US time zones, and our helpdesk operates in English. [TO BE COMPLETED] — if on-site visits are offered in the US, name the metro areas covered here; otherwise state plainly that US delivery is remote-only.

We inventory the hardware, scan network vulnerabilities, evaluate backup and access policies, verify license compliance. You receive a PDF report with 3-5 prioritized risks and a remediation plan with estimated costs. The audit takes 2-3 business days.