Answers to technical and commercial questions. Pick a category from the left.
Categories
General & Onboarding
Our onboarding process is structured for zero disruption. Week 1: Complete audit and inventory. Week 2: Installation of monitoring and security agents. Week 3: Optimization of critical settings. Week 4: Short training session with your team.
No. The subscription covers everything stipulated in the contract. Extra costs only appear for major new projects (e.g. office relocation, hardware procurement) and are always quoted and approved in advance.
After you contact us, we organize a short discovery call (free preliminary audit) to understand your needs. We send you a detailed technical and commercial proposal within 24-48 hours.
Standard contracts run 12 months for price stability, but we offer a 30-day satisfaction guarantee. If you're not satisfied in the first month, you can terminate without penalties.
Consulting & Strategy
We analyse the manual processes consuming your time (e.g. invoicing, timesheets, stock management) and implement software solutions that automate them. The result: operational cost reductions of up to 40%.
Yes. We analyse current vendor contracts and performance. Often we discover you're paying for redundant services or that infrastructure isn't sized correctly.
We help with the technical side of grant-funded projects (technical specifications, quotes, implementation) for SME digitalization programs in both Romania and the UK.
Infrastructure & Cloud
We implement MDM (Mobile Device Management) solutions and encrypted VPNs. Laptops are protected regardless of location.
A standard migration (5TB-10TB) takes between 2 and 4 weeks, with careful planning for zero critical downtime.
Our SLA guarantees 99.9% uptime. Any deviation is contractually penalised with invoice credits.
Yes, we are certified for integrating the Apple ecosystem into corporate networks (Active Directory, Microsoft 365 integration).
Cybersecurity
Classic antivirus reacts to known signatures. EDR (Endpoint Detection and Response) monitors behavior in real time and automatically isolates new threats (Zero-Day).
Yes, we carry out ethical penetration tests and automated scans to identify vulnerabilities before attackers do.
Our immutable backup systems allow us to restore data without paying the ransom, after isolating the infection. We also handle ICO breach notification within 72 hours for UK clients.
Custom Software
The client. Upon final payment, we transfer all intellectual property rights — fully documented IP assignment.
PHP (Laravel), Node.js, Python, React, Vue.js, Docker, Kubernetes. We choose the technology based on the project's needs, not personal preference.
Yes, after a Code Review (technical audit) to assess the quality and security of the existing code. The audit takes 2-5 days depending on project size.
eCommerce & Online Stores
For start-ups we recommend WooCommerce or Shopify. For large or Enterprise stores, we use Magento or dedicated solutions on Laravel/Node.js.
Yes, we have experience with all major payment processors (Stripe, Worldpay, GoCardless, Netopia) and courier integrations (Royal Mail, DPD, ParcelForce, FanCourier, Sameday) for automatic label generation.
We implement scalable architectures (Cloud Auto-scaling) that automatically supplement server resources when traffic spikes. We also run pre-Black Friday stress tests simulating 5× peak traffic.
Branding & Marketing
Logo, color palette, typography, graphic elements and Brand Book (usage manual). All vector source files included.
Unlimited in the visual identity design phase. We work until you're 100% satisfied.
Yes — technically (speed, URL structure, meta tags, schema.org markup) the websites are 'Google friendly' from launch, with Core Web Vitals in the green.